Privacy Policy - Paal Pannai
Introduction
XQ Tech Solutions ("we," "our," or "us") operates the Paal Pannai mobile and web application (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our App.
By using Paal Pannai, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
1. Personal Information
When you register and use our App, we may collect:
- Account Information: Email address and password for authentication
- Profile Information: Name and contact details you choose to provide
2. Farm and Livestock Data
To provide our livestock management services, we collect:
- Animal Records: Animal names, identification numbers, dates of birth, breed/category (cow/buffalo), gender, images, and lifecycle stage
- Health Records: Vaccination schedules, deworming records, veterinary visits, and health task reminders
- Breeding Records: Artificial insemination (AI) dates, heat cycles, pregnancy checks, and calving information
- Milk Production Data: Daily milk yield entries, production reports, and trends
- Feed and Nutrition Data: Feed entries, nutritional calculations, and feed inventory
- Financial Records: Milk sales, expenses, and profit/loss summaries
3. Device and Usage Information
We automatically collect:
- Device Information: Device type, operating system, and app version
- Usage Data: Features accessed, timestamps, and interaction patterns
- Notification Preferences: Settings for task reminders and alerts
How We Use Your Information
We use the collected information to:
- Provide Services: Manage your livestock records, generate health reminders, calculate feed nutrition, and track milk production
- Send Notifications: Deliver task reminders, vaccination alerts, and breeding cycle notifications
- Generate Reports: Create milk production reports, expense summaries, and profit/loss statements
- Improve the App: Analyze usage patterns to enhance features and user experience
- Provide Support: Respond to your inquiries and technical issues
- Ensure Security: Protect against unauthorized access and maintain data integrity
Data Storage and Security
Storage
- Cloud Storage: Your data is stored securely on Firebase (Google Cloud Platform) servers
- Local Storage: Some data is cached locally on your device using Hive for offline access
- Data Sync: Information synchronizes between your device and cloud when connected to the internet
Security Measures
We implement appropriate technical and organizational measures to protect your data:
- Secure authentication via Firebase Authentication
- Encrypted data transmission (HTTPS/TLS)
- Access controls limiting data access to authenticated users only
- Regular security assessments and updates
Data Sharing and Disclosure
We do NOT sell, trade, or rent your personal information to third parties.
We may share your information only in the following circumstances:
- Service Providers: With trusted third-party services (Firebase/Google) that help us operate the App, subject to confidentiality agreements
- Legal Requirements: When required by law, court order, or government regulation
- Protection of Rights: To protect the rights, property, or safety of XQ Tech Solutions, our users, or others
- Business Transfers: In connection with any merger, acquisition, or sale of company assets (with prior notice)
Your Rights and Choices
You have the right to:
- Access: View all your data stored in the App
- Update: Modify your personal and farm information at any time
- Delete: Request deletion of your account and associated data
- Export: Download your data in standard formats (Excel/PDF reports)
- Notifications: Control push notification preferences in app settings
- Withdraw Consent: Stop using the App at any time
To exercise these rights, contact us at admin@xqtechsolutions.com.
Data Retention
- We retain your data as long as your account is active
- Upon account deletion request, we will delete your personal data within 30 days
- Some anonymized data may be retained for analytical purposes
- Backup data may persist for up to 90 days before complete removal
Children's Privacy
Paal Pannai is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.
Third-Party Services
Our App uses the following third-party services:
| Service | Purpose | Privacy Policy |
|---|---|---|
| Firebase Authentication | User login and security | Google Privacy Policy |
| Firebase Firestore | Cloud data storage | Google Privacy Policy |
| Firebase Storage | Image storage | Google Privacy Policy |
| Firebase Hosting | Web app hosting | Google Privacy Policy |
International Data Transfers
Your information may be transferred to and processed in countries other than your country of residence (including the United States where Google's servers are located). By using the App, you consent to such transfers.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by:
- Posting the new Privacy Policy in the App
- Updating the "Last Updated" date at the top of this document
- Sending an email notification for significant changes
We encourage you to review this Privacy Policy periodically.
Grievance Officer
In accordance with the Information Technology Act, 2000, and the rules made thereunder, the Grievance Officer for the purpose of this Privacy Policy is:
Name: Ashok Kumar G
Email: admin@xqtechsolutions.com
Address: XQ Tech Solutions, 16/513, Near Nattukal Milk Society, Nattukal, Kozhinjampara, Palakkad, Kerala, India - 678554
Grievances will be addressed within 30 days of receipt.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:
XQ Tech Solutions
Email: admin@xqtechsolutions.com
Website: xqtechsolutions.in
Address:
XQ Tech Solutions
16/513, Near Nattukal Milk Society
Nattukal, Kozhinjampara
Palakkad, Kerala, India
PIN: 678554
Consent
By using Paal Pannai, you hereby consent to this Privacy Policy and agree to its terms.
This Privacy Policy is governed by and construed in accordance with the laws of India.