Account & Data Deletion Request
Field Fresh Milk · Dairy Delivery & Vendor App
We respect your right to control your personal data. To delete your Field Fresh Milk account and all associated information, contact us using either method below. Requests are processed within 30 days as required under Indian law.
Two Ways to Request Deletion
Please contact us from the email or phone number registered with your Field Fresh Milk account so we can verify ownership.
Click to open email with a pre-filled deletion request.
Tap to open WhatsApp with a pre-filled deletion request.
Please include in your message
- The email address registered with your account
- The phone number linked to your account
- Whether you are a customer or a vendor
- A short note confirming you want your data deleted
What Happens Next
We verify your identity
We confirm the request is from the registered account holder.
We delete your personal data
Profile, addresses, location data, subscriptions, and saved preferences are permanently removed from our active systems.
Completed within 30 days
Your request is fully processed within 30 days of receipt. You'll receive a confirmation once complete.
What Will Be Deleted
- Account profile (name, email, phone, profile photo)
- Saved delivery addresses and location data
- Subscription preferences and history
- Notification and communication preferences
- Vendor profile data (if vendor account)
What We May Retain
As required under Indian tax, accounting, and consumer protection laws, we may retain certain records for legally mandated periods (typically up to 7 years):
- Billing and transaction records (for GST and accounting compliance)
- Anonymized analytics data (no longer linked to your identity)
- Records related to legal claims, disputes, or investigations
Important
Account deletion is permanent and cannot be undone. Once deleted, you will lose access to your account, subscription history, and any pending settlements.